Earn Points, Unlock Rewards, and Enjoy Exclusive Benefits
Membership Levels
Gold
0-499 Points
- Earn 1 Point for every $1 spent
- Automatically enrolled
Platinum
500-999 Points
- Earn 1 Point for every $1 spent
- Enjoy free shipping
- Receive free Extract Gummies
Diamond
1000+ Points
- Earn 1 Point for every $1 spent
- Enjoy free shipping
- Receive a complimentary Tusk Tea Tumbler
How to use your points
Easily redeem your available points during checkout by selecting the "click here" option. Simply click "Redeem Now" from the pop-up to apply your points towards your order.My Rewards Widget: Alternatively, access your rewards directly from the bottom right 'My Rewards' widget.
100 points equals $5.00
Frequently Asked Questions
Rewards FAQ
How do I sign up for the rewards program?
Already have a Tusk customer account? You’re already earning Points! Sign in here to see the Rewards you may have already earned. Don’t have an account yet? Register here and start earning today. Any issues? Our Customer Service team will be able to help you out.
How do I earn points?
You earn 1 point for every $1 spent on our kratom products. Additionally, you can earn bonus points by following us on social media, leaving product reviews, and celebrating your birthday with us.
How do I redeem my points?
You can redeem your points during checkout by selecting the "click here" option or by accessing the 'My Rewards' widget. Simply click "Redeem Now" to apply your points towards your order.
How do I track my points and rewards?
You can track your points and rewards by visiting your My Account page -> Points & Rewards. Here, you'll find details on your total points earned, redeemed points, current membership level, available rewards, active coupons, and recent activity.
Alternatively, access your rewards directly from the bottom right 'My Rewards' widget. For your security, you must be signed in to view your points and history.
Alternatively, access your rewards directly from the bottom right 'My Rewards' widget. For your security, you must be signed in to view your points and history.
Can I combine points with other discounts or promotions?
Points cannot be combined with other discounts or promotions unless otherwise specified. However, you can always choose which discount or promotion to apply during checkout.
Do my points expire?
Points do not expire as long as your account remains active. However, if your account is closed or terminated, any unused points will be forfeited.
How do I reach Platinum or Diamond level?
Platinum level is reached when you accumulate 500-999 points, while Diamond level is achieved with 1000 or more points. As you earn points through purchases and other activities, you'll automatically progress to the next level.
What if I have more questions or need assistance?
If you have any further questions or need assistance with our rewards program, please don't hesitate to contact our customer support team. We're here to help!
How can I earn points for my Tusk purchases made at physical retailers?
It's easy! In your rewards account page, submit a photo of your receipt from any physical retailer where you purchased a Tusk product, and we'll manually add points to your account within 2 business days.
Is there a limit to how many receipts I can submit?
There is no limit! You can submit receipts for every Tusk purchase you make at physical retailers.
Where can I find the receipt submission form?
The receipt submission form is available on our website. Just navigate to the Points & Rewards section in your account and follow the instructions to upload your receipt.
What types of purchases are eligible for points?